Unfortunately egg cracking energy is no longer operating as a direct to consumer, or residential business.
If egg has installed either EV charging or Solar for you & you have an issue, please contact the manufacturer of your hardware for technical support in the first instance.
If the manufacturer can not resolve the issue, please email
support@crackingenergy.com & we will respond as soon as we are able.
If you have finance with egg and need assistance with billing queries or are facing payment difficulties with a loan, please reach out to billing@crackingenergy.com
If your loan is directly with Thisbank (previously JN Bank), you can contact them here
https://thisbank.co.uk/contact-us
Your loan documentation will indicate which lender financed your Solar or EV equipment.
We appreciate your understanding and patience during this period.
