Egg Savings and Mortgage accounts have now been transferred to Yorkshire Building Society's systems.
We're pleased to offer you a warm welcome to the Yorkshire, one of the UK's largest and most successful building societies. With 3.5 million members, 224 branches and assets of more than £33 billion, we are well equipped to look after your accounts.
Find out more about Yorkshire Building Society »
As a Yorkshire Building Society customer you'll continue to enjoy all the services you used with Egg.
You can still manage your money just the way you want, whether this is online, over the phone or by post.
Follow our simple and secure, one time only process to set up your new username and password. You will be able to continue managing your Egg accounts on Yorkshire Building Society´s website straight away.
Need help? Call 0845 166 9204* (Mon-Fri 8am-8pm, Sat 9am-1pm)
Already registered? Visit www.ybs.co.uk to log in to your account.
You'll notice some differences in design in the Yorkshire's online account management area although all the services you're used to are still available – from adding & transferring money to Money Manager and sending us a secure message. We've created demos to help you so why not view them now?
Provided you act honestly and follow our security advice, we guarantee to refund in full any money taken from your Yorkshire Building Society accounts as a result of computer crime or fraud.
Egg credit cards were transferred to Barclaycard in November 2011. You can contact Barclaycard on 0844 811 9111 or at www.mybarclaycard.co.uk.
If your card was closed before November 2011 or was not transferred to Barclaycard, please contact Canada Square Operations (formerly known as Egg Banking plc) at the following address:
Canada Square Operations
PO Box 4903
Worthing
BN99 3AR
Only Egg Savings and Mortgage accounts have been transferred to Yorkshire Building Society. Egg Loans were transferred to new providers in March 2011. Please contact your new provider using the details in your welcome letter as Yorkshire Building Society will not be able to help you.
If your loan was closed before March 2011, or if you do not have the details of your new provider, please contact Canada Square Operations (formerly known as Egg Banking plc) at the following address:
Canada Square Operations
PO Box 4903
Worthing
BN99 3AR
Only Egg Savings and Mortgage accounts have been transferred to Yorkshire Building Society. Yorkshire Building Society will not be able to help you regarding CRP and PPI insurance.
Complaints related to CRP and PPI insurance are managed by Canada Square Operations (formerly known as Egg Banking plc). You can write to them at the following address:
Canada Square Operations
PO Box 4903
Worthing
BN99 3AR
To find out more information about how to make a complaint regarding Card Repayment Protection Insurance on an Egg credit card product, or Payment Protection Insurance on an Egg Loan product, please visit the Citibank website.
For general enquiries call UKI at 0870 024 0096
| Lines open: | Monday to Friday 8am to 9pm Saturdays 9am to 5pm Sundays 10am to 5pm |
To make a claim call UKI at 0870 024 01903
| Lines open: | Monday to Friday 8am to 8pm Saturdays 9am to 5pm Sundays 10am to 5pm |
Maximum call charges for 0870 numbers is 7.9p per minute plus call set up fee from a BT landline. Calls from other networks may vary.
For general enquiries call AXA at 0800 533 5941
| Lines open: |
Monday – Friday, 8am to 9pm Saturdays 9am to 6pm Sundays 10am to 2pm |
To make a claim call AXA at 0800 151 3176
Lines open: 24 hrs a day, 7 days a week
Other enquiries relating to Egg products (other than Egg savings and mortgage accounts transferred to Yorkshire Building Society) are managed by Canada Square Operations (formerly known as Egg Banking plc). Please write to them at the following address:
Canada Square Operations
PO Box 4903
Worthing
BN99 3AR