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		We've defined the day to day impact of our business activities on the environment as follows: Our impacts are direct through the use of transport, energy and paper. Our impacts are indirect through the decisions we make on investment and insurance. As a retail bank we don't offer commercial loans and so the impact from our lending policies are small. We have a corporate environmental policy as well as a main board member with specific responsibility for the environment. As a company, we set environmental improvement targets and these commit us to: Complying with the law and, if possible, exceeding minimum legal requirements with regards to the environment. Ensuring that our managers consider the environment when making decisions. Raising environmental awareness among Egg people, encouraging them to help improve our environmental performance. Measuring and using energy and water efficiently. Measuring and reducing our total carbon dioxide emissions arising from our business activities. Measuring our total waste and working towards reducing, re-using or recycling the materials we use. Using our procurement policies to encourage suppliers to minimise their environmental impact. Managing our buildings in a way that makes them a comfortable and productive place to work, while minimising their impact on the environment. Considering the environmental implications of investment decisions.