Requesting statements, transactions and charges

Online you can only view statements, transactions and charges for the last 12 months. If you would like this information for previous periods it can be sent to you by post. There is a £2 charge for this service. Simply print out an Information request form, complete it and send it to the address on the form along with the appropriate payment.

Requesting personal information Egg holds about you

A Data Subject Information Request (DSIR) allows you to obtain a copy of all the personal information Egg holds about you on computer and paper. This is a right you have under the Data Protection Act 1998.

If you would like to make this request, simply print out a Data Subject Information Request form, complete it and send it to the address on the form. You will then be sent an information pack explaining the process, what it is you need to do next and how to send payment. There is a £10 charge for this service and you will also need to provide identification before we can action your request.